Your satisfaction is important to us. If you receive a damaged, expired, or incorrect product, please contact us within 3 days of delivery. To process a refund or replacement, we may require:

A photo of the product

The order number and packaging details

We do not accept returns or offer refunds on opened, used, or perishable products (such as flour), unless there's a genuine quality issue. Refunds, if approved, will be processed to your original payment method within 5–7 business days.

To raise a refund request, email us at info@organicsampadaonline.org or use our contact form.